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Artwork & Frequently Asked Questions

Your artwork can be supplied in several ways. Specific computer files are best as they allow us the most control and flexibility. The proper file is important because, more often than not, your artwork will need to be adjusted in order to be applied properly to the large variety of products we have available.
Vector based images are best as they allow us to scale your artwork without losing any image quality (see illustration below). Colour separation is just one of many tasks that are made easier by having the proper artwork file on hand.


ACCEPTABLE file formats:
PC Applications:
  • Vector Based EPS files (.eps)
  • Corel Draw  v10 (.cdr)
  • Adobe Illustrator  v10 (.ai)
  • Free Hand v8 (.frh8)

*files below may require additional artwork charges depending on the application.
  • photoshop v8 (psd)
  • .jpg
  • .tif

Formats which will require Design Charges & Setup Fees:
  • Microsoft Word
  • Microsoft Excel
  • Publisher Based Documents
  • Faxes, Photocopies
  • Scanned Embroidery for Artwork

Sending Artwork:
All artwork can be emailed to art@intrepiddezine.com or saved to disk and sent by mail or courier. It’s a good idea to send a hardcopy or a .jpg of your graphic along with the file so we can verify what we have opened.

FAQ’S

Design Charges & Setup Fees:
We realize that getting the proper file or image to produce your order is not always possible. In this instance we have the ability to cleanup, re-create or even completely redesign your logo from scratch. We quote this on a case by case basis.

PAYMENT OPTIONS & CREDIT TERMS:
We accept company cheques and cash. If you wish to use Credit Cards please call and inquire about the service fees. All Credit Card payments are auotomatic COD. After your first order and reviewing your credit application payment terms will be determined.

ARE WE COOL?
YES. We are extremely cool!!! Check out our photo gallery for proof.

WHAT IS THE DELIVERY TIME?
Your order will be delivered to your location within 2-4 weeks after artwork approval. Things do happen, like tsunamis and lost UPS drivers! Other than that we pretty darn proud of our delivery times. FYI we love a good challenge, send us your RUSH!!!!

 

LEGAL

PRODUCT INFORMATION
All products displayed at the Site are available until deemed out of stock.

Prices displayed on the site are quoted in Canadian Dollars. Due to unpredictable market conditions, we must reserve the right to change prices. If the price of an item you order has changed, you will be notified.

COLORS
We have made every effort to display as accurately as possible the colors of our products that appear at the Site. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor’s display of any color will be accurate.

TERMS OF USE
Please review the following basic terms that govern your use of and purchase of products from our Intrepid Dezine ("Site"). Please note that your use of our Site constitutes your agreement to follow and be bound by those terms (the "Agreement").
 

GENERAL

We may from time to time change the terms that govern your use of our Site. Your use of our Site following any such change constitutes your agreement to follow and be bound by the terms as changed. We may change, move or delete portions of, or may add to, our Site from time to time.

SITE CONTENT
Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of this Site (collectively, the "Contents") are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by Intrepid Dezine.
The Contents of our Site, and the Site as a whole, are intended solely for personal, noncommercial (other than for the purchase of merchandise from our site) use by the users of our Site. You may download or copy the Contents and other downloadable materials displayed on the Site for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the Contents, the Site, or any related software.

COMMUNICATIONS WITH YOU
You agree that Intrepid Dezine may send electronic mail to you for the purpose of advising you of changes or additions to this Site, about any of Intrepid Dezine’s products or services, or for such other purpose(s) as Intrepid Dezine deems appropriate.


LINKS TO OTHER WEB SITES AND SERVICES

To the extent that this Site contains links to outside services and resources, the availability and content of which Intrepid Dezine does not control, any concerns regarding any such service or resource, or any link thereto, should be directed to the particular outside service or resource.

 

DISCLAIMER
THIS SITE AND ALL CONTENTS OF THE SITE ARE PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. YOU ACKNOWLEDGE, BY YOUR USE OF THE SITE, THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK, THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF OUR SITE, AND THAT INTREPID DEZINE  SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RELATED TO YOUR USE OF THIS SITE.


INACCURACY DISCLAIMER

From time to time there may be information on Intrepid Dezine.com that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). We apologize for any inconvenience this may cause you.

 

INDEMNIFICATION

You agree to defend, indemnify and hold Intrepid Dezine.com harmless from and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of the Site.


TERMINATION

This Agreement is effective unless and until terminated by either you or Intrepid Dezine. You may terminate this Agreement at any time. Intrepid Dezine also may terminate this Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Site, if in Intrepid Dezine sole discretion you fail to comply with any term or provision of this Agreement. Upon any termination of this Agreement by either you or Intrepid Dezine, you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials, whether made under the terms of this Agreement or otherwise.